FAQ

Artist FAQ
Will Tim McGraw be traveling and/or performing on the ship?
Can I see both performances by Tim McGraw?
What day & time is the concert?

Are the shows for ALL AGES?
WHO WILL BE PERFORMING ON THE CRUISE?
What is the Taping/Filming Policy?
WILL THERE BE OTHER TIM MCGRAW EVENTS?
WHAT TYPE OF MERCHANDISE WILL BE AVAILABLE FOR PURCHASE ONBOARD?

Cruise FAQ
WHAT ARE THE ID REQUIREMENTS?
HOW OLD DO YOU HAVE TO BE TO SAIL?
WHAT IF I’M PREGNANT, CAN I SAIL?
WHAT ARE THE AGE POLICIES ONBOARD?
ARE PHYSICALLY CHALLENGED FACILITIES AVAILABLE ONBOARD?

I’VE BOOKED MY CRUISE NOW WHAT?
WHAT IS THE BOARDING PROCESS?
WHAT SHOULD I PACK?
WHAT SHOULD I NOT PACK?
CAN I SELL MY SPECIAL TIM MCGRAW MERCHANDISE ONBOARD?
WHEN WILL I RECEIVE MY CRUISE DOCUMENTS?
CAN I BRING MY CHILDREN?

Artist FAQ

Will Tim McGraw be traveling and/or performing on the ship?

Tim McGraw will not be sailing on the ship. However, he will be performing 2 concerts while the ship is docked in Nassau.

Can I see both performances by Tim McGraw?
All guests will have the opportunity to see 1 Tim McGraw concert.

What day & time is the concert?
Tim McGraw will be performing 2 concerts on Monday, January 29th. All guests will have the opportunity to see 1 (one) concert. When you select your preferred dining time, you are selecting your preferred concert time. If you select late dining, you are requesting to attend the late concert. If you select the early dining time, you are requesting to attend the early concert.

Please note that dining times are on a first-come first-served request basis only. We can not guarantee a specific concert time for you. We will however, make every effort to accommodate your request.

Are the shows for ALL AGES?
Yes

WHO WILL BE PERFORMING ON THE CRUISE?
A line-up of artists to be announced shortly.

What is the Taping/Filming Policy?
To be Announced

WILL THERE BE ANY OTHER TIM MCGRAW EVENTS?
Tim will be doing a Q&A for passengers.

WHAT TYPE OF MERCHANDISE WILL BE AVAILABLE FOR PURCHASE ONBOARD?
More details will be available onboard the ship.

CRUISE FAQ

WHAT ARE THE ID REQUIREMENTS?
The U.S. Government has extended the deadline requiring all cruise passengers to be in possession of a passport. U.S. Citizens will no longer be required to carry a valid U.S. Passport in order to cruise. How does this affect our cruise passengers? We recommend that all guests travel with a valid passport during their cruise. This will enable guests to fly from the U.S. to meet their ship at the first port should they miss their scheduled embarkation; and allow guests that must debark the ship before their cruise ends to fly back to the U.S without significant delays and complications.

U.S. citizens must present proof of citizenship in the form of:

A Passport (valid or expired for less than 10 years)

OR

A birth certificate (original or state-issued certified copy of a birth certificate from the Department of Health and Vital Statistics) Original Naturalization papers Plus a picture ID card issued by a federal, state or local government agency Please note a voter registration card and/or Social Security Card is not considered to be proof of citizenship. Children under 16 years of age do not require a picture ID.

For more information or to obtain a passport application, visit www.travel.state.gov. Passport Services (www.passportservices.com/carnival) can also assist with step-by-step instructions and application assistance.

All guests must present the required documentation at embarkation. Guests without the required documentation will be denied boarding and no refund will be issued. Please understand that Carnival will strictly enforce this requirement to be in compliance with this important U.S. Government mandate.

Click here for more information: http://www.carnival.com/CMS/FAQs/New_Passport_Requirements.aspx

HOW OLD DO YOU HAVE TO BE TO SAIL?
Guests under the age of 21 must be traveling with a parent, grandparent or a court-appointed legal guardian in either,

  1. The same stateroom, or
  2. Staterooms side-by-side, or
  3. Staterooms directly facing each other across the hall.

Guests under the age of 21 traveling with a guardian 25 years or older, (who is not a parent, grandparent or court-appointed legal guardian), must travel in the same stateroom. In addition, when traveling with a minor and both parents/legal guardians are not cruising, you MUST bring an original signed letter from the absent parent/legal guardian authorizing the minor to travel with you. This will expedite processing by the Department of Homeland Security. Please note that a notarized letter to this effect is required if debarking with children in Mexico.

Please note that adult guests are responsible for the safety and behavior of their minor guests.

The exceptions Carnival will make to this policy are:

  • Married minor couple - The booking must be documented that the couple is married. The couple must have proof of marriage at embarkation or they will be denied boarding without the benefit of a refund.

  • Domestic Partners/Same-Sex Union minor couple - The booking must be documented that the couple are legal Domestic Partners/Same-Sex Union. The couple must have legal proof of partnership/union at embarkation or they will be denied boarding without the benefit of a refund.

Guest ages will be verified at embarkation. Guests not conforming to this policy will be denied boarding and assessed a 100% cancellation penalty. NO exceptions will be made at embarkation.

WHAT IF I’M PREGNANT, CAN I SAIL?
Please be advised that guests who are 27 weeks or more into their pregnancy at the time of the voyage will NOT be permitted to sail because of the risk of premature labor.

WHAT ARE THE AGE POLICIES ONBOARD?

Drinking Alcoholic Beverages:
Guest must be 21 years of age or older to be served alcohol on board. Proper I.D. with birth date is required. The minimum age for the purchase and/or consumption of alcoholic beverages in the bars, lounges and gift shops is 21 years of age. Carnival reserves the right to refuse the sale of alcoholic beverages to anyone. In the event that Bar/Restaurant/Gift Shop Staff are in question that a guest is less than 21 years old, they shall request picture identification, prior to serving the drink or selling the bottle of liquor. No exceptions.

Casino:
Guest must be 18 years of age or older to play the tables and the slot machines. Guests under 18 years of age are not permitted in the casino.

Spa Carnival and Gym:
Guests under 16 years of age are not permitted in these facilities. Guests between the ages of 16 and 18 must be accompanied by an adult at all times.

Lounges, Shows, and Disco:
Guests under the age of 18 should be accompanied by an adult in all public areas of the ship. Guests under the age of 18 must vacate the disco by 11 PM.

Use of the Waterslide:
Guests must be at least 42" inches in height to use the waterslide and children under 13 must have their parent’s permission.

Use of the Pools:
Due to United States Public Health (USPH) Regulations, Carnival does not allow children in diapers or those not toilet-trained in the pools. Lifeguards are not on duty. Use of the pools by guests under 13 without adult supervision is prohibited.

ARE PHYSICALLY CHALLENGED FACILITIES AVAILABLE ONBOARD?
Yes, all ships have physically challenged facilities as well as a select number of cabins for physically challenged guests.

I’VE BOOKED MY CRUISE NOW WHAT?
Make arrangements to arrive at the pier AT LEAST 2 hours prior to departure.

Log onto your account at https://timmcgraw.countrycruisegetaway.net/rusr/login.php to view your Carnival Cruise Line Individual Booking Number. Use this number to complete your Carnival FunPass at www.carnival.com/mycruise. This will expedite your check-in process by registering for your cruise in advance, while also satisfying Department of Homeland Security requirements. Once you have completed the information and printed a FunPass (all guests in the cabin must complete the FunPass before you can print it), simply go through a document verification check after you arrive at the cruise terminal. It's that easy!

Your cruise documents will be sent to you approximately 2 weeks prior to sailing (for reservations made prior to December 11, 2006). Included in your cruise documents will be:

  1. Your Cabin number
  2. Your Itinerary
  3. Boarding checklist with instructions about pre-registering online prior to arriving at the port (if you haven’t already done so).
  4. Sail & Sign Account and Guest Ticket Contract Acknowledgement (not available for online completion)
  5. Baggage Tags
  6. Carnival Ticket Contract
  7. Welcome Aboard Brochure with Essential Information You Need to Know Before You Sail
  8. Bahamas Immigration Arrival Form

WHAT IS THE BOARDING PROCESS?
To help expedite your boarding process and comply with government regulations, all guests are required to complete their FunPass before arriving at the ship. Visit: www.carnival.com/mycruise and follow the online instructions. Start with your booking number and complete your FunPass in three easy steps. Here is what you will need for everyone in your party:

  • Personal information (full name, home address, phone number, etc.)
  • Citizenship information (passport data, permanent resident card number, etc.)
  • Travel itinerary after your cruise (flight number, hotel and car rental details, etc.)

All guests in your cabin must provide the required information in order to obtain a FunPass.
Online registration is available until the day before sailing.

Once the FunPass has been completed print out the completed FunPass and bring it with you.

Please arrive at the pier at least 2 hours prior to departure (no later than 3 pm). Click here for directions to the pier.

When you receive your cruise documents you will also receive luggage tags. Don’t worry if you don’t have enough, you can always get more from the porters at the pier. Place your luggage tags on your luggage prior to arriving at the pier. Drop your luggage at the Baggage Drop off area and give your luggage to the Porter; the customary tip for this service is $1.00 per bag.

Bring your completed cruise documents or Printed FunPass and your Passport to the cruise terminal where one of the Carnival representatives will check you in and direct you to the ship.

WHAT SHOULD I PACK?
Bring casual, comfortable clothing. There will not be the traditional formal cruise night, so no need to worry about renting a tux or buying that new gown. However, if you plan on dining in the Supper Club (additional cost option) please note that shorts and jeans are not allowed.

Shoes should be low-heeled for deck activities, bring a few swimsuits (so you’ll always have a dry one). Ashore you’ll need comfortable walking shoes or hiking boats as well as a hat and sunscreen for protection from the sun.

We recommend that you hand-carry all travel documents (passports, airline tickets, etc.) medications, and any personal items that you may need. Please do not put these items into checked luggage as they may become lost and prevent you from boarding the ship. Also, luggage may take a few hours before it is delivered to your cabin.

WHAT SHOULD I NOT PACK?
No illegal substances, alcohol (except as noted), non-alcoholic beverages, food, weapons or pets. The use of illegal drugs is strictly prohibited. All laws pertaining to drug use should be respected.

Carnival & Live Nation Touring Inc. have a “zero tolerance” policy towards reports of any illegal activity or behavior by passengers or crew aboard its vessels. Guest agrees to comply with this policy and further acknowledges that Carnival will report any and all alleged instances of illegal activity or behavior to the appropriate law enforcement authorities.

Carnival will not tolerate any behavior affecting the comfort, enjoyment, health, safety or well being of other guests or the crew. Carnival reserves the right to refuse or discontinue passage to anyone who, in Carnival's judgment, is conducting themselves in a manner that adversely affects the cruise experience of others. Please refer to paragraphs 6(b) and 24 of your ticket contract for more details on this important policy.

To view the complete Carnival Cruise Ticket Contract go to: http://www.carnival.com/CMS/Static_Templates/ticket_contract.aspx.

To view the complete Terms and Conditions please go to: www.countrycruisegetaway.com/web/cruise/terms.

CAN I SELL MY SPECIAL TIM MCGRAW MERCHANDISE ONBOARD?
No. The selling of merchandise or soliciting of passengers is strictly prohibited and may result in disembarkation of the passenger(s). This includes, but is not limited to T-Shirts, books, videos, pictures, special shore excursions, etc. Please see the Carnival Cruise Ticket Contract.

WHEN WILL I RECEIVE MY CRUISE DOCUMENTS?
For reservations made prior to December 11, 2006, your cruise documents will be sent to you approximately 2 weeks prior to sailing. For Reservations made after December 11, 2006, cruise documents may be available for pier pickup. However, as long as you have completed your FunPass, you will be able to check-in at the pier. Cruise documents are not necessary.

CAN I BRING MY CHILDREN?
Yes. We even have a special fare for children 5 & under. Government taxes and mandatory prepaid gratuities are additional and required for all guests regardless of age.

Fun isn’t just for adults! Carnival offers Camp Carnival for children from age 2 to 17. For more information on Camp Carnival go to:

http://www.carnival.com/CMS/FAQs/Camp_Carnival_Program.aspx

Carnival also offers Babysitting

For your convenience Camp Carnival offers evening babysitting services allowing parents time to enjoy our fun-filled nightlife without having to worry about their little ones.

Babysitting service is available every evening from 10:00pm to 3:00am in the children's playroom, for children from 4 months to 11 years of age. In port, group daytime babysitting is available for infants two and under, from port arrival until noon, for a fee.

In order to take advantage of this great service, parents must sign up in advance with the Youth Staff onboard. The cost for this service is $6 per hour for the first child and $4 per hour for each additional child in the same immediate family. Payment must be made with your "Sail & Sign" card and is due upon pick-up.

All babysitting is done in a "slumber party" atmosphere, where kids can enjoy watching movies and cartoons. Pillows, blankets and cribs will be provided. However, any toiletries or diapers must be provided by parents.

*All pricing is subject to change.

For any additional Carnival Cruise Line questions – you can browse their FAQ page at: http://www.carnival.com/CMS/FAQs/FAQLanding.aspx.